Privacy Policy

Effective Date: October 26, 2024

Data Controller Contact Information:

Rochelle Gravance Consulting LLC

www.unbreakablementalstrength.com

contact@unbreakablementalstrength.com

Protecting your private information is our priority. This Statement of Privacy applies to www.unbreakablementalstrength.com and Rochelle Gravance Consulting LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Rochelle Gravance Consulting LLC include www.unbreakablementalstrength.com and Rochelle Gravance Consulting LLC. By using the Rochelle Gravance Consulting LLC website, you consent to the data practices described in this statement.

Your Rights

When using our website and services, you may have certain rights under the new GDPR. These rights include:

The right to be informed: you have the right to be informed about the collection and use of your personal data.

The right of access: you have the right to access your personal data.

The right to rectification: you have the right to have inaccurate personal data rectified, or completed if it is incomplete.

The right to erasure (‘the right to be forgotten’): you have the right to have personal data erased.

The right to restrict processing: you have the right to request the restriction or suppression of your personal data. When you exercise this right, you are allowing us to store your data but not process it further.

The right to data portability: you have the right to obtain and reuse your personal data for your own purposes across different services. We will provide you with your requested data within 30 days of request submission. To initiate the request, use the provided contact information at the top.

The right to object: you have the right to object to the processing of your personal data in following circumstances:

• If your data is used in direct marketing
• If your data is used for statistical, scientific or historical research
• If your data is used for a task carried out in the public interest and;
• If your data is used in relation to automated decision making and profiling

Rights in relation to automated decision making and profiling: you have the right not to be subject to automated decision making and profiling.

Filing a Complaint

You have the right to file a complaint with the supervisory authority governing the GDPR related issues.

You can find out more information about your rights here.

Rochelle Gravance Consulting LLC’s Legal Basis for Collecting and Processing Personal Data

Our legal basis for collecting and processing your personal data when purchasing our products and/or services is based on the necessity to collect and process your data to fulfill our contractual obligations to you as outlined in the contract.

Our legal basis for collecting and processing your personal data when signing up for our newsletter and information about our products and services through optin forms used on our Site is based on consent.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Rochelle Gravance Consulting LLC may collect personally identifiable information, such as:

 (a) information that you provide for the purpose of registering an account on our Site;

(b) information that you provide for the purpose of entering sweepstakes or contest sponsored by us or one of our partners;

(c) information that you provide for the purpose of signing up for special offers from selected third parties;

(d) information that you provide for the purpose of sending us an email message;

(e) information that you provide for the purpose of submitting your credit card or other payment information when ordering and purchasing products and services on our Site;

(f) information that you provide for the purpose of use of this website;

(g) any other information that you send to the Rochelle Gravance Consulting LLC.

 We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us.

What Data We Collect and Why We Collect It

We collect the following data and for the following purposes:

Communication data – When you interact with our website by submitting a form, sending us an email message, initiating live chat or contacting us through our social media channels, we collect your personal data for the purposes of record-keeping, general business practices, providing services and/or products, and pursuance or defense of legal claims. Personal data includes but is not limited to first and last name, email address, phone number, and username(s).

Customer data – When you purchase a product or a service from our Site, we collect and retain personal data for the purposes of record-keeping and tracking the deliverables. Personal data includes but is not limited to first and last name, email address, mailing address, phone number, billing and shipping information.

Automatic and technical data – When you visit our website, Google Analytics and Facebook Pixel will track how you use the Site for the purpose of general analytics information. We use this data to measure and improve page-specific performance for the purpose of developing, measuring, and improving marketing strategies. This information includes but is not limited to your IP address, your browser, your operating system, and data about your browsing activity on our Site.

Sensitive Data

We do not use or collect any ‘sensitive’ data about you such as race, ethnicity, sexual orientation, marital status, biometric data, criminal convictions, health or genetic data.

Your personal data will only be used in accordance to how we obtained that information as described above.

How We Collect Personal Data

We collect personal data in following ways:

• When you make a purchase on our website(s)
• When you fill out and submit a form on our website(s)
• When you contact us using written, oral, and electronic means

Sharing Information with Third Parties

Rochelle Gravance Consulting LLC does not sell, rent or lease its customer lists to third parties.

Rochelle Gravance Consulting LLC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Rochelle Gravance Consulting LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Rochelle Gravance Consulting LLC, and they are required to maintain the confidentiality of your information.

Rochelle Gravance Consulting LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

(a) conform to the edicts of the law or comply with legal process served on Rochelle Gravance Consulting LLC or the site;

(b) protect and defend the rights or property of Rochelle Gravance Consulting LLC; and/or

(c) act under exigent circumstances to protect the personal safety of users of Rochelle Gravance Consulting LLC, or the public.

 Use of Cookies

The Rochelle Gravance Consulting LLC website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Rochelle Gravance Consulting LLC pages, or register with Rochelle Gravance Consulting LLC site or services, a cookie helps Rochelle Gravance Consulting LLC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Rochelle Gravance Consulting LLC website, the information you previously provided can be retrieved, so you can easily use the Rochelle Gravance Consulting LLC features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

If you choose to decline cookies, you may not be able to fully experience the interactive features of the Rochelle Gravance Consulting LLC services or websites you visit. For more information on disabling cookies click here.

Facebook and Google Cookies

Rochelle Gravance Consulting LLC uses Google and Facebook cookies to analyze the use of this website. Google Analytics generates statistical and other information about the use of this Site by using cookies stored on users’ computers. This information helps us understand how visitors interact with our website. You can find Google’s privacy policy at: Privacy Policy – Privacy & Terms – Google .

You can prevent Google Analytics from using your information by opting out at this link: Google Analytics Opt-out Browser Add-on Download Page

Facebook cookies are used for remarketing purposes. You can find Facebook’s privacy policy at: Meta Privacy Policy - How Meta collects and uses user data .

You can opt out of seeing online interest-based ads from Facebook through the Digital Advertising Alliance in the US, the Digital Advertising Alliance of Canada in Canada, or the European Interactive Digital Advertising Alliance in Europe or through your mobile device settings.

 Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Children Under Thirteen

Rochelle Gravance Consulting LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, Rochelle Gravance Consulting LLC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Rochelle Gravance Consulting LLC or click on a link therein.

We use a third-party provider, HubSpot, to deliver our newsletter and marketing emails. If you would like to stop receiving marketing or promotional communications via email from Rochelle Gravance Consulting LLC, you may opt-out of such communications by clicking the Unsubscribe link at the bottom of every email. For more information on HubSpot’s Privacy Policy visit this link.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Data Retention

We retain your personal data for a limited period of time as long as necessary to support the purposes it was originally collected for, including delivery of products, services or communications, as well as for legal or record-keeping requirements.

Transferring Personal Data From European Union

Personal data collected from you may be stored and processed in and transferred between any of the countries where Rochelle Gravance Consulting LLC operates so it can be used in accordance with this privacy policy.  

Personal information that you submit for publication on the website (including but not limited to testimonials, comments, and reviews) will be published on the internet and may be available around the world.

By using this website, our products, and services, you agree to such transfers of personal information from EU.

Data Security

We use internal security measures to safeguard and protect your data from unauthorized access, use, alteration, disclosure or transfer. Our website uses standard security protocols and secure servers to store your personal data.

Third-party service providers who provide services for us, use and maintain technical and physical safeguards to protect your personal data. Your personal data is only accessible to Rochelle Gravance Consulting LLC contractors and partners who have a need to know such information, on a case by case basis.

We have established procedures for dealing with suspected data breaches and will notify you or any applicable agency as required by law.

Changes to this Statement

Rochelle Gravance Consulting LLC reserves the right to change this Privacy Notice from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page.

Your continued use of the Site and/or Services available through this Site after such modifications will constitute your:

(a) acknowledgment of the modified Privacy Policy; and

(b) agreement to abide and be bound by that Policy.

Questions About This Policy and Contact Information

Rochelle Gravance Consulting LLC welcomes your questions or comments regarding this Privacy Notice. Please contact us at contact@unbreakablementalstrength.com.