Terms & Conditions

Where a particular term or condition does not apply to an individual service due to the nature of the item or delivery method, all other terms and conditions still apply.

Guarantee: Though many people have experienced positive things by using Rochelle’s tools, techniques, etc...individual results will vary. Rochelle makes no guarantees regarding user or participants experience. Each person is an individual and as such will have their own individual experiences in life. No claims are made regarding results from use or tools, methods, processes or techniques, nor from participating in Individual or Group Coaching. The Inspiring Stories shared from other users on this site or in the written or audio portions of program content or shared verbally during the course of a Private or Group Session or Group Event are shared in good faith, confirmed to the best of our reasonable ability and are intended solely as entertainment and inspiration. They are individual experiences, which vary from person to person.

Cancellation policy: Private Coaching: No refunds on services rendered. Any rescheduling or cancellations less than 2 full Business Days in advance may result in forfeiture of prepaid session. First time clients may cancel Private Coaching Programs within 3 business days after Initial Session but at least 2 business days prior to 2nd session and receive a refund of monies paid, less current rate of Individual Session at time of initial appointment occurring. No refunds on Private Coaching Program cancellations made later than 3 business days after Initial Session.

Refund Policy: Cancellation Requests must be received in writing, by email to: contact@unbreakablementalstrength.com

Payment Policy: All payments must be received prior to the onset of any program or private coaching sessions.

Restrictions for Use of Rochelle Gravance’s Online Materials:

Use of materials and content on this website (www.unbreakablementalstrength.com), including, without limitation, text, software, names, logos, trademarks, service marks, trade names, images, photos, illustrations, audio clips, video clips, and music are copyrighted intellectual property.

All usage rights are owned and controlled by Rochelle Gravance Consulting LLC. All content contained herein is copyrighted and trademarked materials, which cannot be shared, reproduced or transmitted in any form or by any means electronic or mechanical or by an information storage or retrieval system without permission in writing from Rochelle Gravance or her authorized agent. Users further agree to not share Rochelle's techniques, tools, or methods without giving due credit and reference to Rochelle or sources to which she gives appropriate credit and reference.

Clients and program participants agree that the materials and information provided to you is intended for use by you and only you, and may not be shared, except with spouses or romantic partners in the context of supporting such relationships. Accordingly, passwords and log-in information should not be shared.

All downloadable material provided on this website or through any other method of Rochelle’s services are provided only for non-commercial and personal use. As a part of such use, you must retain all copyright, trademark, and proprietary notices; not modify the materials; provide the appropriate credit to Rochelle Gravance; and not download such material for any commercial purposes. You may not copy, republish, share, repurpose, upload, post, transmit, distribute, misrepresent, add, delete, or distort online materials or any other content provided on this website or by Rochelle Gravance without express, written consent from Rochelle Gravance or her authorized agents.

Any attempts to defeat or circumvent the terms and conditions herein or the security features of this website are strictly prohibited.

All materials (including software, files, images, data, etc.) provided to you from this website or through any other method of Rochelle’s services is considered licensed to you by Rochelle Gravance, her company, or third-party licensors for your personal, non-commercial home use only. Rochelle does not transfer title of the software and materials to you. That means that she retains full and complete title to the software and materials and to all of the associated intellectual-property rights. You're not allowed to redistribute or sell the material or to reverse-engineer, disassemble, or otherwise convert it to any other form that others can use for any purpose.

The information you share with Rochelle Gravance and/or this website will not be shared with third parties without your express permission. For more information on our Privacy Policy click here.

Release of Claims:

Rochelle Gravance will utilize all reasonable means to maintain the confidentiality and security of information you have provided to her or her website. However, she is not responsible for theft by third parties, negligence, or any other claims that may be released under applicable law.

Third-Party Payment Processors:

Rochelle Gravance and/or www.unbreakablementalstrength.com uses third party payment processors, including Stripe, PayPal, Square Cash App, Venmo, and others, to process financial payments for certain services. When you make such payments, Rochelle Gravance Consulting LLC and/or www.unbreakablementalstrength.com may transfer certain Information (including Personally Identifying Information) to these payment processors solely for facilitating the payment transaction, such as your Name, Address, and Credit Card Information.

Law Enforcement/Legal Process:

Rochelle Gravance may disclose your Information (including Personally Identifying Information) when she believes in good faith that disclosure is necessary to comply with any law, regulation or legal request; enforce, apply, or investigate breaches of her terms of use and other agreements; or protect the rights, property, user experience or safety of Rochelle Gravance, www.unbreakablementalstrength.com, her employees, her users, or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Protection of Your Information:

Rochelle Gravance has implemented reasonable security measures and practices in an effort to protect the confidentiality of your Personally Identifying Information (other than Personally Identifying Information that you have elected to disclose to others). However, no security system is failsafe. It may be possible for third parties to intercept or access information you provide to Rochelle Gravance in any method. Therefore, Rochelle cannot guarantee the security of your Personally Identifying Information; nor can she guarantee that information you supply will not be intercepted while being transmitted to her.

Please do your part to protect your login information, computer(s), and other devices!

Email or Text Message Communications:

Rochelle may contact you by e-mail, text message, or other equivalent electronic communications if you access www.unbreakablementalstrength.com materials, content, products, forums, or services or register for events, webinars or other content or services provided by www.unbreakablementalstrength.com. By visiting or using www.unbreakablementalstrength.com materials, content, products, forums, or services, or registering for or attending such events or webinars, you specifically consent to the receipt of these e-mail or text message communications.

If you do not want to receive emails, text messages or other communications from Rochelle Gravance, please notify her by email at contact@unbreakablementalstrength.com and include sufficient information for us to identify your account, including your Name, Email Address (or Cellphone Number) and the specifics of your request.

If you unsubscribe, Rochelle may still contact you via email or text message for administrative purposes or concerning any products, packages, services or events for which you have registered or are using.